Privacy Policy

Last Updated: 05/10/2025

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Oni Collection ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, visit our website www.oni-collection.com, or interact with us.

By engaging with our services, you consent to the practices described in this policy.

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1. Information We Collect

We collect information that you voluntarily provide to us and data about your use of our services, including:

• Personal Identifiers: Name, title, contact details (email, phone, address), passport information, and date of birth.

• Travel Preferences & Requirements: Detailed information on your travel preferences, dietary restrictions, accommodation preferences, loyalty program details, and other specifics necessary to curate your experience.

• Financial Information: In limited contexts, such as for membership fees or à la carte planning, we may collect billing addresses and payment information. We use third-party payment processors and do not store full credit card details on our servers.

• Technical Data: When you visit our website, we automatically collect information such as your IP address, browser type, device information, and pages you view through cookies and similar technologies.

• Communications: Records of your correspondence with us, including call recordings (where applicable), emails, and inquiry forms.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To design, book, and manage your travel itineraries, fulfill your requests, and provide 24/7 concierge support.

• To Personalize Your Experience: To tailor our services and recommendations to your specific preferences and past travel patterns.

• For Communication: To send you booking confirmations, itinerary updates, service-related announcements, and, with your consent, marketing communications about exclusive offers and new destinations.

• For Business Operations: To analyze and improve our services, conduct internal research, and ensure the security and integrity of our systems.

• For Legal and Compliance Reasons: To comply with applicable laws, regulations, and legal processes.

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3. How We Share Your Information

We value your trust and do not sell your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: We share necessary information with trusted partners to fulfill your travel arrangements, including but not limited to hotels, airlines, private charter companies, tour operators, and ground handlers. These partners are contractually bound to use your information only to provide the requested service.

• Legal Obligation and Security: Where required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Oni Collection, our clients, or others.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

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4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You can request access to the personal information we hold about you and ask for it to be corrected or updated.

• Data Portability: You can request a copy of your data in a structured, machine-readable format.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations we may have.

• Marketing Communications: You can opt-out of receiving marketing emails from us at any time by using the "unsubscribe" link in every email.

• Cookies: You can manage your cookie preferences through your browser settings.

To exercise these rights, please contact us at contact@oni-collection.com

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5. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, secure servers, and access controls.

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6. International Data Transfers

As a global travel service, your data may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws. We will ensure appropriate safeguards are in place to protect your data in accordance with this policy.

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7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Oni Collection
Email: contact@oni-collection.com